Refund Policy
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Refund Policy
Welcome to Edopt Ecomm Solutions Private Limited, the premier platform for online Real Money Rummy gaming. Our Refund Policy outlines the terms and conditions under which refunds are provided for purchases made on our website (finfin.in) and associated mobile application (the "App"). By accessing or using our services, you agree to abide by the terms of this Refund Policy.
Company Details:
- Company Name: Edopt Ecomm Solutions Private Limited
- Address: Hamilton House 1st Floor, A Block, Connaught Place, Central Delhi, New Delhi,110001
- Phone: 9319829367
- Email: edoptsolutions@gmail.com, info@finfin.in
- Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM (IST)
Saturday: 9:00 AM - 1:00 PM (IST)
Sunday: Closed
Refund Processing Time
All refunds for failed transactions will be processed within 48 hours from the time the transaction failure is confirmed by Edopt Ecomm Solutions Private Limited.
Eligibility for Refunds
Refunds may be issued for purchases made on our platform under certain circumstances. Eligibility for refunds is determined based on the specific terms and conditions associated with each purchase, as outlined below.
Digital Goods
Purchases of digital goods, such as in-game currency or virtual items, are generally non-refundable once the transaction is completed. However, refunds may be granted at the discretion of Edopt Ecomm Solutions Private Limited in cases of unauthorized transactions or technical errors.
Real Money Gaming
Refunds for Real Money gaming transactions, including deposits and entry fees for tournaments, are subject to the outcome of the respective game or tournament. Refunds will not be provided for losses incurred during gameplay or for any other reason.
Billing Errors
In the event of billing errors or unauthorized charges on your account, please contact our support team immediately for assistance. We will investigate the issue and take appropriate measures to resolve the billing discrepancy.
Contact Us
If you believe you are eligible for a refund or have any questions about our Refund Policy, please contact us at edoptsolutions@gmail.com. Our support team will be happy to assist you with any inquiries or concerns.
Thank you for choosing Edopt Ecomm Solutions Private Limited for your Real Money Rummy gaming experience.
1. Banned States
Playing cash rummy games is not permitted in the following states due to regulatory restrictions:
- Andhra Pradesh, Assam, Tamil Nadu, Meghalaya, Nagaland, Odisha, Sikkim, and Telangana.
Players must ensure they are in a legally permissible region before participating. Edopt Ecomm Solutions Private Limited is not responsible for any legal consequences arising from gameplay in restricted states.
2. Skill Gaming
Rummy is recognized as a game of skill, where strategy and expertise determine success rather than chance.
- Edopt Ecomm Solutions Private Limited provides an exhilarating real money rummy experience, ensuring fair gameplay.
- Players are encouraged to play responsibly and within their financial means.